Terms of service

Terms of Service

Last Updated: September 16, 2026

These Terms of Service govern your access to and use of the Oravellie online store and your purchase of products from us.

By accessing our website or purchasing from Oravellie, you agree to these Terms to the extent permitted by applicable law.

1. Online Store Terms

You may use our website only for lawful purposes. You agree not to use our website, products, or services in a manner that violates applicable laws or infringes upon the rights of others.

You are responsible for ensuring that information submitted during checkout is accurate and complete.

2. Product Information

We make reasonable efforts to display and describe our products accurately. However, colors and appearance may vary slightly depending on photography, lighting conditions, manufacturing variations, and your device or display settings.

We may update product descriptions, availability, specifications, or other website content when reasonably necessary.

3. Prices and Payment

Prices displayed on our website are subject to change without prior notice where permitted by law.

Applicable taxes, duties, or other charges will be displayed or handled as required based on the order and destination.

You agree to provide current, complete, and accurate billing and payment information when making a purchase.

4. Orders

Submitting an order does not necessarily mean that it has been finally accepted.

We reserve the right, where reasonably necessary and permitted by law, to reject or cancel an order due to product availability, incorrect pricing or product information, suspected fraud, payment problems, or other legitimate operational reasons.

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded.

5. Shipping

Oravellie provides free worldwide shipping.

Our estimated delivery timeframe is generally 7–10 days. Delivery estimates are not guarantees and may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, holidays, or incorrect delivery information.

Please review our Shipping Policy for additional details.

6. Returns and Refunds

Eligible purchases may be returned within 30 days of receipt, subject to our Return & Refund Policy.

Our Return & Refund Policy forms part of these Terms.

7. Intellectual Property

Unless otherwise stated, website content belonging to Oravellie—including original text, branding, graphics, design elements, and other materials—is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit our protected content without appropriate authorization.

8. Third-Party Services

Our website may use third-party providers for services such as payment processing, website hosting, shipping, analytics, or other operational functions.

Your use of certain third-party services may also be governed by their respective terms and policies.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Oravellie will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or products where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.

10. Changes to These Terms

We may update these Terms periodically to reflect operational, legal, or regulatory changes. The updated version will become effective when published on our website unless otherwise required by law.